CxO
Abbreviation with 2 meanings
| Stands for | Chief "x" officer (any C-level executive) |
|---|---|
| Meanings | 2 |
| Categories | Business & Finance |
| Also written | CXO |
CxO has two meanings. It stands for Chief "x" officer (any C-level executive) (job title) or Chief experience officer (job title).
Meanings of CxO at a glance
| # | CxO stands for | Context |
|---|---|---|
| 1 | Chief "x" officer (any C-level executive) | Business & Finance › Job Title |
| 2 | Chief experience officer | Business & Finance › Job Title |
1. Chief "x" officer (any C-level executive)
Business & Finance · Job Title Abbreviations
Generic placeholder for any chief-level executive, with the x standing in for the function, as in CEO, CFO or CTO. Sales, recruiting and research materials use it when the specific title does not matter.
Example: The conference attracts about 400 CxOs from mid-size European manufacturers.
Mostly found in marketing copy and executive surveys; organizations rarely use it as an actual title. The equivalent collective noun is the C-suite. With an uppercase X, CXO usually means chief experience officer.
2. Chief experience officer (CXO)
Business & Finance · Job Title Abbreviations
Owner of the overall experience that customers, and sometimes employees, have with a company across products, services and touchpoints. The role combines design, research, customer-service insight and journey mapping.
Example: The bank's CXO cut the steps needed to open an account from 23 to 9.
The title is relatively uncommon and often overlaps with chief customer officer or chief design officer. Written CXO in this sense; with a lowercase x, CxO is a generic placeholder for any chief officer.
Related abbreviations
More job title abbreviations
- CPO – Chief product officer
- CRO – Chief revenue officer
- CSM – Customer success manager
- CSO – Chief security officer
- CSR – Customer service representative
- CTO – Chief technology officer
- DGM – Deputy general manager
- Dir. – Director
- DM – District manager
- EA – Executive assistant
- ED – Executive director
- EIR – Entrepreneur in residence