ITIL

Technology & Computing abbreviation · Computer

ITIL
Stands forInformation Technology Infrastructure Library
CategoriesTechnology & Computing

ITIL stands for Information Technology Infrastructure Library, a computer abbreviation also used in education.

Widely adopted framework of best practices for IT service management, covering incident, problem, change and service-level management. Professionals earn tiered certifications, starting with ITIL 4 Foundation.

Example: Our help desk follows ITIL, so every outage gets an incident ticket and a post-incident review.

Usage notes

The UK government's Central Computer and Telecommunications Agency (CCTA) created ITIL in the late 1980s. ITIL 4, released in 2019, reframed it around value streams and agile practices. The certification body PeopleCert has owned ITIL since acquiring AXELOS in 2021. Pronounced "EYE-til".

More computer abbreviations

  • I/O – Input/output
  • ICT – Information and communications technology
  • IME – Input method editor
  • Ins – Insert key
  • IS – Information systems
  • IT – Information technology
  • ITSM – IT service management
  • KB – Knowledge Base
  • Mac – Macintosh
  • MBR – Master Boot Record
  • MDM – Mobile device management
  • MS-DOS – Microsoft Disk Operating System

See all 92 computer abbreviations →

Edited by the AbbreviationList.com team. Spotted an error or a missing meaning? Contact us.